Reference

Privacy Policy at darumasakti

When you open an account with us, your data stays secure and private.

Data access and controlDANA, OVO, GoPay, QRIS safe storageClear retention timeline

What We Collect and Why

darumasakti Service availability depends on jurisdiction. Users are responsible for checking local law before access.

darumasakti collects personal information when you register — your name, email, phone number, date of birth and address — to create and manage your account. We also collect payment information when you deposit via DANA, OVO, GoPay or QRIS; device details like your IP address and

1
browser type to keep your account safe; and gaming data including your bets, results and balance to deliver your lobby experience and detect fraud. We may also ask for identification documents where local law permits to verify your account. All collection depends on local law in
2
Indonesia and the jurisdictions where we operate. Your data helps us process withdrawals, prevent account misuse, respond to your support requests and improve our platform. We do not sell your personal information to third parties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact Us About Your Privacy

Team online

Privacy Email

Send data requests, deletion or access inquiries to our privacy team. We respond within five business days. Include your account username and the specific information you're asking about.

Live Chat

Open the chat window in your account lobby during support hours — 09:00–23:00 Indonesia time, seven days a week — to ask privacy questions or report data concerns immediately.

Account Settings

You can update your profile information, email and phone number directly in the Security section of your account. Changes take effect after verification to keep your account secure.

HOW WE PROTECT YOU

Data Security and Your Rights

Encryption and Storage

Your payment details — DANA, OVO, GoPay and QRIS information — are encrypted end-to-end and stored on secure servers. We do not retain full card or account numbers after a transaction completes.

Cookie and Tracking

We use cookies to keep you logged in, remember your preferences and understand how you use the lobby. You can manage cookie settings in your browser; some features may not work if you disable them.

Account Access and Login

Your password is hashed and never stored in plain text. We log every login and unusual activity on your account. You can review all login sessions in the Security page of your account settings.

Data Retention

We keep your account data as long as your account is active. After you close your account, we retain transaction records for seven years to comply with anti-money-laundering rules. Personal data is deleted within 90 days unless local law requires longer storage.

Third-Party Sharing

We share your data with payment processors, fraud-detection services and support tools only as needed to deliver our service. All partners sign confidentiality agreements. We never sell or lease your information.

Requesting Changes

Email our privacy team or use live chat to request access to your data, correct errors, update your contact details or ask for deletion. Include your account username and describe your request clearly.

Privacy Policy Questions

Yes. Contact our privacy team via live chat (09:00–23:00 Indonesia time) or email with your account username. We'll send you a copy of your stored data — name, email, phone, address, payment history and account activity — within five business days.

We store the transaction record (date, amount, status) for seven years to meet anti-money-laundering requirements. We do not store your full DANA, OVO, GoPay or QRIS account numbers; only a token so you don't re-enter them next time.

Your account becomes inactive immediately. We keep transaction records for seven years as required by law. Your personal profile — name, email, phone — is deleted within 90 days. You can request immediate deletion by emailing our privacy team.

Yes, we use cookies for login sessions, language preference and fraud detection. You can disable cookies in your browser settings, but the lobby may not work properly. Essential cookies for security and payment cannot be disabled.

Only you have access to your password; we never see it in plain text. Our support team can view your login history (IP address, date, device type) for security investigations if you report suspicious activity. Each login is logged and shown in your account Security section.

Your bet records are kept for seven years under local law. We cannot delete them during this period. After account closure, your gaming history will be deleted within 90 days. Older records can be requested for deletion after seven years; contact privacy support with your username.

No. We do not sell or lease your personal data. We only share information with payment processors and fraud-detection services needed to run your account. All partners are bound by confidentiality agreements. Where local law permits, we may comply with legal requests from authorities.

Privacy Policy at darumasakti

Contact Us About Your Privacy

Privacy Email

Live Chat

Account Settings

Data Security and Your Rights

Encryption and Storage

Cookie and Tracking

Account Access and Login

Data Retention

Third-Party Sharing

Requesting Changes

Privacy Policy Questions

01 Can I see what personal data darumasakti holds about me?

02 How long do you keep my payment information after I deposit via DANA, OVO, GoPay or QRIS?

03 What happens to my data if I close my account?

04 Does darumasakti use cookies, and can I opt out?

05 Who has access to my account password and login history?

06 Can I request deletion of my gaming history or bet records?

07 Does darumasakti share my data with other companies or advertisers?

Related Pages